作者：杨凯
作者介绍：华东政法大学公共法律服务研究院教授
出版日期：2021年4月9日
内容提要 公共法律服务和诉讼服务体系近年来都在积极探索基层社会矛盾纠纷化解 之道，但两种服务体系各自主导的纠纷解决机制在单独应对基层治理难题时，都面临着制度 梗阻和运行机制不畅等问题，亟待通过制度协同方式来共同培育优化多元化纠纷解决机制。 两种服务体系制度协同的理论基础在于其制度建构目标相同、化解纠纷环节相扣、服务供给 标准相近。通过制度协同可促进两种服务体系纠纷解决机制协同运转，进一步整合政法公 共服务资源，形成全覆盖的公共法律服务体系和社会矛盾纠纷化解关口有效前移的“诉源 治理”体系。
关键词 多元化纠纷解决 公共法律服务 诉讼服务 制度协同
Abstract: In recent years, public legal service and litigation service systems have been actively exploring ways to resolve conflicts and disputes in grass-roots society. However, the dispute resolution mechanism dominated by the two service systems is faced with problems such as system obstruction and poor operation mechanism when dealing with the governance problems of grass-roots society alone. These two service systems urgently need to cultivate and optimize multiple resolution mechanism of disputes by means of cooperative mechanism. The theoretical basis for the coordination of the two service systems lies in the same goal of system construction, the interlocking procedure of resolving disputes and the similar service supply standards. Through system coordination, it can promote the coordinated operation of the dispute resolution mechanisms of the two service systems, further integrate the public service resources of political and legal organs, and form a comprehensive coverage of the public legal service system and a‘litigation source management’system that effectively precedes the settlement of social contradictions and disputes.